DoubleTree by Hilton Resort & Spa Marjan Island has appointed Meltem Erbay as its new Director of Operations
Originally from Turkey, she brings a mix of business acumen and people-first leadership, shaped by her Executive MBA and years in top hotels across the GCC and Europe. Meltem has held key roles at Waldorf Astoria Doha Lusail and Conrad Istanbul Bosphorus, gaining experience in hotel pre-openings, F&B, wellness, and large-scale operations.
Along the way, she’s helped teams earn awards such as the Good Food Middle East Award for Best Fine Dining Restaurant in Qatar in 2024 and multiple Tripadvisor Traveller’s Choice wins. Recognised as part of Hilton’s Shine leadership programme, she has a reputation for going beyond the expected to deliver meaningful guest experiences. At Marjan Island, she now steps into a role that will see her elevate the resort’s dining, lifestyle, and wellness offering while keeping service standards running seamlessly.
Pieter Van Beugen, General Manager, DoubleTree by Hilton Resort & Spa Marjan Island said, “Meltem’s passion and proven expertise in hospitality will be instrumental in driving unique guest experiences and tailoring our offerings to evolving expectations. Her experience with the brand also empowers her to uphold our signature world-class hospitality and guide our teams to exceed expectations. We look forward to welcoming her to the team and seeing her achieve great things.”
Meltem Erbay, Director of Operations at DoubleTree by Hilton Resort & Spa Marjan Island added, “I am truly delighted to join the team at DoubleTree by Hilton Resort & Spa Marjan Island. This property has an incredible reputation for creating memorable guest experiences, and I look forward to building on that legacy by introducing fresh perspectives and enhancing our lifestyle, dining, and wellness offerings. With the support of such a talented team, I am confident we can continue to elevate the resort’s positioning as a leading destination in Ras Al Khaimah.”
The appointment further strengthens the resort’s leadership team and guest-focused vision.
